You pick the shop
An insurer may suggest a network shop. They cannot deny you a licensed facility of your choice.
After a crash
You choose the shop.
New Jersey collision law is not a mystery. A licensed facility, a written estimate, and your signature before the work starts. We are a Saddle Brook body shop. We work with insurance. We work for you.
Plain-language summary of N.J.S.A. 17:33B-36.1 and N.J.A.C. 13:21-21. Not legal advice. Confirm with your policy and the Motor Vehicle Commission.
Field notes
After the hit.
—
The chart
What you are owed.
Written estimate first
Parts, labor, and anything that is not new have to be on paper. If we charge for an estimate, you hear the fee before we write it.
Nothing starts unsigned
No parts orders, no teardown, no paint until you authorize the work — and again if the number goes up.
Your parts, your walk-around
You can keep replaced parts. You can inspect the car before you pay. Aftermarket parts have to be disclosed.